Postage and Packing

  • Unless otherwise stated postage within the UK will be shipped Standard Class First Class postage.  

  • Any postage overseas will be calculated at a different rate, and so there may an additional charge uncured.   Please contact us, using the form below the ordering page, informing us of that.

  • We endeavour to ship out goods within  24-48 hour, if required sooner or goods need to be shipped out by special delivery please use the form below on the ordering page, to inform us of this.

  • If you have failed to receive the goods, then please inform us of this within 28 days from date of purchase.  If you do not inform us within that time you forfeit subsequent claim.

Undelivered itmes

  • Please check that the correct delivery address has been entered into the Paypal system.

  • Emily Baker does not take any responsibility for incorrect delivery details being given.

  • You may incur additional costs for resending of items

  • The buyer also may incur costs for an item being deliverable and or an unclaimed package being returned to Emily Baker.

Faulty Goods

  • we hope that you are happy with the item that you have purchased through this website.  However if you are not satisfied then please contact us within 5 working days from date of receipt.

  • You will need to return the item back to us so that we can identify the issue and inform the printers of this.

  • We will always refund your reasonable postage costs.

  • We will not refund or replace any item damaged through a result of neglect or misuse.

Your details

  • Be assured that your details will not be sold on or given out to 3rd parties, and so therefore they are held securely and int he strictest of confidence.  Your information is only used to process your order and to provide you with the best service possible.