Unless otherwise stated postage within the UK will be shipped Standard Class First Class postage.
Any postage overseas will be calculated at a different rate, and so there may an additional charge uncured. Please contact us, using the form below the ordering page, informing us of that.
We endeavour to ship out goods within 24-48 hour if required sooner or goods need to be shipped out by special delivery please use the form below on the ordering page, to inform us of this.
If you have failed to receive the goods, then please inform us of this within 28 days from date of purchase. If you do not inform us within that time you forfeit the subsequent claim.
Please check that the correct delivery address has been entered into the Paypal system.
Emily Baker does not take any responsibility for incorrect delivery details being given.
You may incur additional costs for resending of items
The buyer also may incur costs for an item being deliverable and or an unclaimed package being returned to Emily Baker.
We hope that you are happy with the item that you have purchased through this website. However, if you are not satisfied then please contact us within 5 working days from date of receipt.
You will need to return the item back to us so that we can identify the issue and inform the printers of this.
We will always refund your reasonable postage costs.
We will not refund or replace any item damaged through a result of neglect or misuse.
Be assured that your details will not be sold on or given out to 3rd parties, and so, therefore, they are held securely and in the strictest of confidence. Your information is only used to process your order and to provide you with the best service possible.
See Treatments as to current NHS Track and Trace, as your details may need to be passed on.
The vouchers are non-refundable.
The voucher is only valid up to 23.59 on the TO date stated.
Interchangeable – The voucher can be changed for a different type of treatment eg from Aromatherapy to Reflexology or visa Versa.
24 hours notice of any cancellation should be given.
The voucher is only for the person stated on it.
OAP’s are considered to be from the age of 65 and above.
Block bookings must be pre-paid for in advance.
If wishing to cancel pre-paid sessions, a refund will be given only for sessions cancelled. Not for ones where the client has attended.
24 hours notice of any cancellation should be given. Otherwise, charges may apply.